Tell us about your role.
As a Continuous Improvement Manager, I get the opportunity to partner with different divisions and roles within our company. I teach, coach, consult, and facilitate the use of Lean Six Sigma tools to help our businesses accomplish their goals of continuous improvement and operational excellence. I also get to collaborate with Senior leadership and other functional areas so we can scale improvements across a larger area.
How did you get into the industry?
Hoping to use my degree in Criminal Justice, I joined the industry in 2004 on the retail side, in the role of Loss Prevention and Asset Protection. This taught me a lot about operational efficiency and inventory management. From there I moved into the merchandising side of the business where I was able to gain product knowledge and be more customer focused. This ultimately led me to US LBM in 2016, in a role where I can utilize my experience to support all areas of our business.
What do you like most about your work?
The thing I like most about my work is that no two days are alike! Lean Six Sigma tools are flexible and can help with a variety of opportunities across all different work groups. This means I’m able to go into our divisions, listen to their unique challenges or opportunities and help them find their own way to “better”.
How have you grown as a professional since you joined the company?
I’ve grown professionally so much in my time at US LBM! Thanks to the many opportunities for development here, I’ve become a Black Belt in LSS, a certified Change Management practitioner, and a DEIB council member. But my biggest growth comes from being surrounded by some of the best people in the industry! I’ve learned how to be a better leader, better facilitator and a better business partner just by watching the outstanding people around me.
How would you describe the culture at US LBM?
The culture at US LBM is what sets us apart. It’s what I’m most proud of about working here. We are a people-first culture, and that means so many things. It means that we share ideas, lift each other up, and help each other grow. Anytime I send an email asking for help, collaboration, or support, I know I’ll get it. We know that each person we work with has a story, a life outside of work, and that it matters.
What would you say makes US LBM unique?
I think our commitment and approach to continuous improvement is unique in our industry. We empower our teams with the knowledge and tools of Lean Six Sigma to effectively problem-solve, find innovative solutions, and lead change. We’ll never settle for just getting by, because we know that operational excellence allows us to give our customers the best experience possible.