Tell us about your role.

I am the Window and Door Division Manager which encompasses everything from customer relations and problem solving to design, order management and inventory management.

How did you get into the industry?

I came into this industry by surprise! I was in the midst of a career change when a friend called to see if I was interested in assisting with window and door sales.  At the time, I was managing purchasing and sales at a locally owned beverage store with a side business making custom window treatments, bedding and reupholstering furniture so I came to his mind when the position presented itself.  One interview landed me the job and the rest is history!

What do you like most about your work?

Working with people is one of the highlights of my everyday routine.  We all know that there is no “dull moment” in this business and stress levels can reach max levels quickly.  Problem solving and being creative to present solutions in often difficult circumstances to reach the end goal is very much rewarding to me.  Customer satisfaction at the end of the job makes the process worth it every time!

How have you grown as a professional since you joined the company?

Absolutely! US LBM has offered endless opportunities for leadership development and business growth. The involvement at the business level (behind the scenes) has opened my eyes to not only ways to capitalize on growing business, but also ways to control and manage circumstances that could damage and/or derail efforts at growing business. 

How would you describe the culture at US LBM?

Involved, supportive, encouraging, innovative 

What would you say makes US LBM unique?
Diversity is what sets USLBM apart. Having so many different locations across the country presents opportunities to network, grow as a professional, and learn. All of which allows us to provide a better service to our customer base locally!

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