Tell us about your job. 

I provide support for our sales representatives, create takeoffs and estimates, provide customer service through phone, email and in-person, enter orders and quotes into our order management system, process service requests, schedule deliveries, and more. 

How did you get into the industry? 

My degree is in architectural drafting. I worked in home design for a couple years and  realized I didn’t enjoy it as much as I thought I would. I really am a numbers person, so estimating really stuck! I have worked for three different lumber yards and millwork shops in various estimating roles.

What do you like most about your work? 

Even though I seemingly do the same thing every day, it is always changing! I enjoy the people I work with and all the trades that cross our path. I enjoy working with homeowners to figure out what they truly want.

How have you grown as a professional since you joined your company? 

ABC Millwork and US LBM have truly let me grow as an individual. I have the support of my supervisor to get the adequate training I need to continue to grow. There are always new opportunities available.

What would you say makes US LBM unique? 

I can’t speak across the board, but in our Lyman Companies Family (the division ABC Millwork is a part of), I think what is unique is how we focus on “specializing” in what we are good at. For example, ABC Millwork specializes in windows, exterior doors and millwork, honing in on what we are good at. There are many lumber yards in the metro area that sell everything – we focus on what we are good at. 

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